SHIPPING & RETURN POLICY

SHIPPING

We are pleased to offer free ground shipping within the U.S. for all orders over $75.00. On orders less than $75.00 within the U.S., shipping is a flat rate of $8.99. Ground shipping generally takes 7 business days from the time an order is placed to arrival at your door.

RETURN

We want to provide you with excellent customer service, so please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product(s) must be made within 72 hours of receiving the product to info@royalkratom.com. You will need to provide detailed information for any product damaged and photo proof during shipping within that timeframe.

REFUND POLICY

All products carry a 30-day customer satisfaction guarantee. If you are not satisfied with any of these products, simply return the unused portion of the product. If we receive a returned product within 30 days, we will issue a full refund. Your acceptance of the terms of purchase means you agree to and understand the refund policy.

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